Post-purchase surveys on product pages: A/B tests
3 A/B tests with real results, plus 4 ideas, shared by the practitioners who ran them.
A
→B
+$763,679.14 profit/year
Add benefit bullets in the hero that answer survey objections
Product pageUSP bars & benefit icons
@kasper_dolk
A
→B
CVR +14%
Add a 'how you'll feel' timeline section to the PDP
Product pageMoney-back guarantee & returns
@kasper_dolk
A
→B
+2.4% conversion, inconclusive
More visible free-shipping threshold
Product pageFree shipping thresholds & shipping price
Clean Commit
A
→B
Idea, no result yet
Run a customer outcome survey and show the results on the PDP
Product pageReviews & star ratings
@kasper_dolk
A
→B
Idea, no result yet
Fixed sizing, shipping and product-info gaps found in a 'what almost stopped you' survey
Product pageShipping & delivery messaging
@joshtCRO
A
→B
Idea, no result yet
Added detailed sizing charts, rewrote descriptions and made the return policy clear (from survey insights)
Product pageMoney-back guarantee & returns
@joshtCRO
A
→B
Idea, no result yet
Turn post-purchase survey answers into PDP tests
Product pageMoney-back guarantee & returns
@kasper_dolk