Money-back guarantee & returns on checkouts: A/B tests
6 A/B tests with real results, plus 3 ideas, shared by the practitioners who ran them.
A
→B
+$55,000/month
Added an image in checkout showing social proof, return policy and financing
CheckoutSocial proof, authority & press
@CROguy_
A
→B
+10.07% revenue per visitor
Added 3 USPs (guarantee, orders shipped, delivery speed) below the Pay Now button on checkout
CheckoutMoney-back guarantee & returns
@DaveDiederen
A
→B
+3.1% conversion rate
Warranty reassurance banner at checkout
CheckoutMoney-back guarantee & returns
Visually
A
→B
+4.2% conversion
Shipping, returns and warranty icons in checkout
CheckoutTrust badges & security seals
Visually
A
→B
+21% conversion
Guarantee, review and quality icons at checkout
CheckoutTrust badges & security seals
Visually
A
→B
+0.9% conversion, no clear effect
Trust icons at checkout
CheckoutTrust badges & security seals
Clean Commit
A
→B
Idea, no result yet
Money-back guarantee block under the checkout total
CheckoutMoney-back guarantee & returns
@kasper_dolk
A
→B
Idea, no result yet
Checkout: featured reviews, guarantees, call/email option, benefits again
CheckoutReviews & star ratings
@kasper_dolk
A
→B
Idea, no result yet
Remove extra calls to action from the checkout flow
CheckoutMoney-back guarantee & returns
@DaveDiederen