$5 price cut on a bottle: more orders, lower profit per visitor

LostProduct page

Lowering the price of Biddlebee's hydration bottle from $29.95 to $24.95 raised conversion from 2.38% to 3.24%, but profit per visitor fell from $0.28 to $0.23 (about -18%).

Biddlebee, a hydration products brand, ran the test with the Elevate A/B Testing app, and it was published as an Elevate A/B success story. The brand kept the original price.

more orders, lower profit per visitor
  • Conversion rate: 2.38% at $29.95 vs 3.24% at $24.95. More people bought, with 140 orders vs 194.
  • Revenue per visitor: $1.02 vs $0.95. The cheaper price earned less per visitor, a loss.
  • Profit per visitor: $0.28 vs $0.23, about 18% lower for the variant, based on an $18 unit cost the brand gave.
  • The source headline cites 21.74%. That is how much more profit the original price made, not a gain from the change.

The change

Control (A)
header
title
rating
$29.95REPLACED
variant picker
Add to cart
description
reviews
Variant (B)
header
title
rating
$24.95NEW
variant picker
Add to cart
description
reviews

The bottle price drops by $5, from $29.95 to $24.95.

Simplified mockup drawn by LiftArchive from the shared screenshots.

Control

The hydration bottle, one of Biddlebee's best-sellers, was priced at $29.95.

Variant

The same bottle was priced at $24.95, $5 less.

Why it likely lost

Our reading of the result, not the practitioner's claim.

  • With an $18 cost, the $5 cut took profit per bottle from $11.95 to $6.95, a drop of about 42%.
  • Orders rose by about a third, which was not enough to make up for the thinner margin.
  • The original price seems to have been acceptable to most buyers already, so the discount mostly gave money away.

Caveats: Profit per visitor uses the $18 unit cost the brand stated. The test had 11,872 visitors, but no duration or significance level was shared.

Who ran it

Elevate_ab ran this test for Biddlebee and published the results (Elevate A/B success story). The numbers are theirs; the summary and commentary on this page are ours.

Read the original case study on Elevate_ab →

How to run this test on your store

Hypothesis
If we lower the price of a best-seller, then profit per visitor will rise, because extra orders will outweigh the smaller margin on each one.
Primary metric
Profit per visitor
Guardrails
  • Revenue per visitor
  • Conversion rate
  • Average order value
Who should test it
Any store considering a permanent price cut, especially with thin margins. If you can't estimate unit cost, judge on revenue per visitor, never conversion rate alone.

Questions

Why can a price cut lose money even if sales go up?

Each sale earns less. At Biddlebee, orders rose but profit per visitor fell from $0.28 to $0.23.

How do I calculate profit per visitor?

Multiply conversion rate by profit per order, or divide total profit by visitors.

You need a reliable unit cost for this.

Should I ever judge a price test on conversion rate?

Not on its own. A lower price nearly always converts better, so use revenue or profit per visitor.

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