Five articles instead of three in a newsletter: higher click rate

WinnerEmail · 2015

HomeAdvisor's newsletter got a higher click rate when it carried up to five articles instead of three, though no figures were shared.

HomeAdvisor ran the test itself, and it was published as a MarketingSherpa case study.

higher click rate
  • Click rate: increased with more articles. The size of the lift was not shared.
  • Time in email: the team suspected readers spent longer in the email, but this was not measured in the source.

The change

Control (A)
header
Lead article
Article 2
Article 3
Shop now
Variant (B)
header
Lead article
Article 2
Article 3
Article 4NEW
Article 5NEW
Shop now

The variant adds two more article modules.

Simplified mockup drawn by LiftArchive from the shared screenshots.

Control

HomeAdvisor's modular newsletter featured three articles.

Variant

The same newsletter featured up to five articles, giving readers more things to click.

Why it likely won

Our reading of the result, not the practitioner's claim.

  • More articles mean more chances that one topic matches a reader's current project.
  • HomeAdvisor sent only to engaged subscribers, who are more likely to browse a longer email.
  • Longer reading time may also send good engagement signals to inbox providers, which was part of the team's thinking.

Caveats: No click figures, sample size or test length were shared. The test ran on an engaged-only list around 2014.

Who ran it

HomeAdvisor ran this test and published the results (MarketingSherpa case study). The numbers are theirs; the summary and commentary on this page are ours.

Read the original case study on HomeAdvisor →

How to run this test on your site

Hypothesis
If we include five articles in our newsletter instead of three, then click rate will rise because readers have more chances to find a topic they care about.
Primary metric
Newsletter click rate
Guardrails
  • Conversions from newsletter clicks
  • Unsubscribe rate
  • Mobile rendering and load time
Who should test it
Lead-gen and content businesses with broad audiences and plenty of articles. It may not help when the newsletter has one main call to action you don't want diluted.

Questions

How many articles should a newsletter have?

Test it for your audience. HomeAdvisor saw a higher click rate with up to five articles than with three.

Do more links in an email hurt conversions?

They can split attention from one main goal.

Track conversions as well as clicks when adding more content.

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